Team permission levels
What Owner, Admin, Manager, Analyst and Finance can each do in an account, and which level to give someone.
Updated 2026-11-02
Everyone on a team has one level in that account. A login can have different levels in different accounts.
Which level to give someone
- Owner: runs the account. Full access and team management.
- Admin: the same access as an Owner.
- Manager: does the day-to-day work on campaigns, ad units and creatives. No billing, no team.
- Analyst: reads reports. Use this for anyone who only needs to see the numbers.
- Finance: handles money. Wallet and billing only.
What each level can do
| Owner | Admin | Manager | Analyst | Finance | |
|---|---|---|---|---|---|
| See who's on the team | Yes | Yes | Yes | Yes | Yes |
| Invite, change or remove members | Yes | Yes | No | No | No |
| See the account's Activity Log | Yes | Yes | No | No | No |
| Edit the account profile | Yes | Yes | Yes | No | No |
| Create and edit ad units, orders, line items and creatives | Yes | Yes | Yes | No | No |
| Create and answer deals | Yes | Yes | Yes | No | No |
| View the Publisher Portal and deals | Yes | Yes | Yes | Yes | No |
| Use the wallet: balance, top-ups, transactions, invoices and statements | Yes | Yes | No | No | Yes |
For publishers
Turning MailAdx network campaigns on or off takes the Owner or Admin level.
Sponsor is a sixth level, for publisher accounts only. It's for an outside brand, not a colleague. A sponsor sees only the campaigns you share with them. See Invite a team member.
Every level can see its own actions in the Activity Log and create its own API keys. A key has the same level as the person who made it.
An Admin can change or remove an Owner, and can make someone else an Owner. Give Admin only to people you'd trust to run the account.
What happens next
The sidebar looks the same at every level. If your level doesn't allow something, you find out when you try it: you see Insufficient permissions for this action, or on the Wallet page, Billing isn't part of your team role. Ask an Owner or Admin to change your level.
The Team page's description of Owner mentions deleting the account. There's no button for that in the app. To close an account, write to support@mailadx.com.
Related
Still stuck? support@mailadx.com