Check your balance and transactions

The Wallet page is the record of money that actually moved on your account. Use it to check your balance and see each charge or credit.

Before you start

You need the Owner, Admin or Finance role on the account. Managers and Analysts see "Billing isn't part of your team role" instead.

Steps

1. Open Wallet.
2. Read Available Balance at the top. The line under it tells you whether ad delivery is active.
3. Scroll to Recent Transactions, which lists the latest 20.
4. If the list is full, select View all to load older ones. It shows up to 500.

Each row shows what happened, when, the amount, and your balance after it. A row tied to a campaign also shows the start of its line item ID.

What the lines mean

Line	What it means
Wallet top-up via Razorpay	Money you added.
INTERNAL_DSP impression	An impression of your campaign on network inventory.
Direct Sold serving fee	The serving fee on one impression of your own Direct-Sold campaign.
Own DSP serving fee	The serving fee on one impression from a DSP you connected yourself.
INTERNAL_DSP publisher earnings	What you earned from a network campaign impression.
OPEN_RTB publisher earnings	What you earned from an exchange impression.
Invalid traffic credit	Spend given back after traffic was found to be invalid.
Invalid traffic serving fee refund	A serving fee given back after traffic was found to be invalid.
Invalid traffic adjustment	Earnings taken back after traffic was found to be invalid.

Amounts are shown rounded to the cent, so a single impression can show as $0.00 or $0.01 even though the exact amount was charged.

If something goes wrong

• A charge looks wrong. Note the date and the line item ID, then write to support@mailadx.com.
• The balance looks out of date. Select the refresh button at the top of the page.
• Your report and your wallet disagree. The wallet is the record of money. See what your report numbers mean.