Help Center

Why you were signed out

Sessions last 30 minutes from sign-in, even while you're working. This is what ends one, and how to avoid losing your work.

Updated 2026-11-02

A session lasts 30 minutes from the moment you sign in. It doesn't extend while you work, so you can be signed out in the middle of something. When that happens you see Your session has expired. Please sign in again to continue.

What ends a session

What starts a new 30 minutes

  • Signing in again.
  • Switching to another account.
  • Changing your password from Settings.

What happens next

Sign in again. You come back to Overview, not to the page you were on.

Anything you hadn't saved is lost, so save long forms as you go. If a form will take you a while, sign in again first.

If you have several tabs open in the same browser, they share one sign-in. Sign in again in one and reload the others.

API keys don't use sessions, so a script keeps working when your dashboard session ends.

Related

Still stuck? support@mailadx.com