Help Center

Accept a team invitation

Join an account someone invited you to, whether or not you already have a login.

Updated 2026-11-02

Someone at a publisher, advertiser or agency has invited you to their account. How you join depends on whether you already have a login.

If you don't have a login yet

  1. Open the invitation email and select Accept Invitation. The page shows who invited you, the account and your permission level.
  2. Select Create Account & Accept.
  3. Enter Your name and Set a password of at least 8 characters.
  4. Select Create Account & Accept Invite.
  5. You see You're in! Select Open Dashboard.

The link lasts 7 days and works once.

If you already have a login

If you had a login when you were invited, you don't need to do anything. You get an email saying you've been added to the account. Sign in again and the account appears in the menu at the top right.

If you do get an invitation link, open it and select Accept Invitation if you're signed in. If you aren't, select I already have an account — Log In, enter your password and select Log In & Accept Invite.

What happens next

You don't need to verify your email, because the invitation proved the address.

You can use the account straight away if the person who invited you has an approved account. If their account is still in review, yours waits with it. See Account review.

What you can do depends on your permission level. See Team permission levels. If you were invited as a sponsor, see Your sponsor report.

If something goes wrong

  • Invite not found, already used, or expired. Ask the person who invited you to cancel the invitation and send a new one.
  • Wrong Account. The invitation was sent to a different address from the one you're signed in with. Sign out and open the link again, or use a private window.
  • An account with this email already exists. Please log in instead. Enter your password on the next screen. If you only ever used Google, set a password first.
  • That address belongs to another network's administrator, or is a staff login. That address can't join this account. Ask to be invited on a different address.

Related

Still stuck? support@mailadx.com